ABUSIVE SUPERVISION, WORK STRESS AND OVERLOAD AS PREDICTORS OF COUNTERPRODUCTIVE WORK BEHAVIOUR ON EMPLOYEE ENGAGEMENT AND PRODUCTIVITY
Abstract
This study examines the impact of abusive supervision, work stress, and work overload on employee outcomes, including counterproductive work behavior, employee engagement, and productivity. The research, conducted through a secondary research approach that synthesizes existing literature, explores the complex interplay between these variables and proposes preventive measures to mitigate their adverse effects. The findings reveal that abusive supervision, characterized by hostile behaviors from supervisors towards subordinates, significantly diminishes job satisfaction, increases turnover intentions, and reduces organizational commitment. Work stress, stemming from high job demands and a lack of control, leads to burnout, decreased job satisfaction, and impaired performance. Workload overload, characterized by excessive responsibilities, negatively affects job satisfaction and engagement. The study also highlights the synergistic effects of these stressors, with their combined impact more significant than the sum of their individual effects. The research emphasizes the need for organizations to prioritize employee well-being and implement proactive strategies, such as training programs, support systems, and performance management, to mitigate the adverse effects of these stressors. Future research should focus on cross-cultural comparisons, longitudinal designs, and individual differences to enhance our understanding and develop culturally sensitive interventions. This study underscores the importance of addressing abusive supervision, work stress, and work overload to foster healthier, more productive work environments.
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