Samuel Terzungwe Akaa, Simeon Terhile Nomhwange, Salifu Tijani Adukanya, Iorbee Igbawase Iorbee


This study examined the effect of electronic monitoring on employees’ performance of Deposit Money Banks in Calabar Metropolis, Cross-River state- Nigeria. Specifically, the study investigated the effect of software monitoring, video surveillance and biometric technology on employees’ performance of deposit money banks in Calabar Metropolis. The study is anchored on Foucalt’s theory of Pantopticon developed further by Botan. The population of the study is made up of all the employees’ of the five chosen banks in Calabar Metropolis. A sample size of 268 determined using Taro Yamane’s (1967) formula and was distributed to individual banks using Bouley’s (1964) population allocation formula. Data was collected through a structured questionnaire and analyzed with Multiple-regressions with the aid of statistical packages for social sciences (SPSS) version 21. The result of the study indicates that electronic monitoring through software monitoring; video surveillance and biometric technology have positive and significant relationship with employees’ performance. Based on the findings of the study, it is safe to conclude that, the adoption of electronic monitoring through software monitoring, video surveillance and biometric technology has improved employees’ performance of deposit money banks in Calabar Metropolis of Cross-River State-Nigeria. In line with the conclusion, it is recommended that Deposit money banks in Nigeria should adapt software/computer monitoring, video surveillance and biometric technology, implement it appropriately and constantly modify it, so as to improve their employees’ performance.


Effect, Electronic Monitoring, Deposit Money Banks, Video Surveillance, Biometric Technology, Employees, Performance.

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