Callistus Chinwuba Ugwu


Engaged workforce who exhibit vigor, dedication, and absorption at workplace is quite critical to the success of delivery of high-quality care services in health institutions. From the view point of Job Demands-Resources (JD-R) framework, the present study investigated the relationship associated with the conflict of work and family roles and work engagement; and the moderating role of resilience in the relationships among 250 nurses randomly chosen from some public hospitals in Enugu, Enugu State, Nigeria who completed questionnaire measures of work and family role conflict, resilience, and work engagement. Results of Hayes PROCESS macro for SPSS testing the relationship and the moderation effects indicated that work and family role conflict achieved a significant negative prediction of work engagement while resilience had a significant positive prediction of work engagement. Most importantly, the results showed that resilience moderated the relationship between work and family role conflict and work engagement such that the negative association between work and family role conflict and work engagement weakened when nurses possessed high level of resilience. Implications of the findings for practice concerning hospital managements targeting individuals with high level of resilience at the initial stage of recruitment and choosing process was highlighted as well as adopting proactive measures to train and develop the trait in the nurses for effective work performance and success of healthcare institutions.


Work-family conflict, work engagement, resilience, nurses.

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