CONFLICT MANAGEMENT STRATEGY AND EMPLOYEE BEHAVIOUR IN SELECTED MULTINATIONAL CORPORATIONS IN SOUTH SOUTH NIGERIA

Kalu Emmanuel Agbaeze (PhD), Chuks Oguehri Ebirim (PhD)

Abstract


This study was carried out to investigate conflict management strategy and employee behaviour in chosen multinational corporations in South-South, Nigeria. It is an empirical study of chosen eight multinational corporations in South-South, Nigeria. A stratified sample size of 92 respondents was used. The core aspect of the study is the use of cross sectional survey research design in generating the required primary data. Data collected were analyzed using descriptive and inferential statistics. The questionnaire was designed to obtain a fair representation of opinions using a five point Likert scale. A mean response cut-off score of 2.50 was adopted with a corresponding sampled standard deviation. Percentages were used to obtain information from demographic characters. Hypotheses formulated were tested using the Pearson product moment correlation co-efficient and the T-test at 0.05% level of confidence. The results revealed that there was positive significant relationship between conflict management strategy and employee behaviour in chosen multinational corporations in South-South, Nigeria. It was concluded that the management of multinational corporations should identify the conflict management strategies, take concrete notice of the conflict of interests of the employees, pin-point the causes of conflicts, so that there would be effective and efficient production of goods and services and also, the fostering of good relationship among the employees and between the management and employees in the multinational corporations in South-South, Nigeria.


Keywords


Conflict, Management, Strategy, Employee Behaviour, Multinational Corporations.

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